Privacy Policy

Psychic's Choice is a Facebook and Instagram advertising service for professional readers, operated by ChileJam Productions in Flower Mound, Texas. This policy explains what information we collect, how we use it, and who we do and do not share it with.

01Who this policy covers

This policy applies to visitors to psychicschoice.com, readers who contact us about advertising services, readers who are active clients, and anyone who receives text messages from our messaging program.

Throughout this policy, "we," "us," and "Psychic's Choice" refer to ChileJam Productions.

02Information we collect

We collect only what we need to answer inquiries, run advertising campaigns, and send the messages our clients ask us to send.

Information you give us directly

• Name, business or professional name, email address, and mobile phone number when you contact us or become a client.
• Information you send us in an email, a text message, or a form on this site.
• Billing contact information. Payment card details are handled by our payment processor and are never stored on our systems.

Information we handle on behalf of clients

• Contact details submitted by consumers responding to a client's advertisement, including name, phone number, and the answers that consumer gave on the advertiser's form.
• Campaign performance data returned by the advertising platform, such as impressions, clicks, and cost.

Information collected automatically

• Standard server and analytics data such as IP address, browser type, pages viewed, and referring page.
• Cookies and similar technologies used for site analytics and advertising measurement. See section 07.

03How we use information

• To respond to inquiries and provide advertising services.
• To build, run, and report on advertising campaigns for our clients.
• To deliver lead notifications and service messages by text and email to clients who have asked to receive them.
• To invoice clients and keep business records.
• To improve our own service, and to meet legal and tax obligations.

We do not use mobile phone numbers or SMS consent records for any purpose other than operating the messaging program the person opted into.

04Text messaging program

Psychic's Choice operates an SMS program that sends lead notifications and service messages to advertising clients, and that receives replies from those clients. Messages are sent from +1 (772) 732-2400.

• Consent. We send text messages only to people who have given prior express consent. Clients opt in when they sign up for advertising services and ask to receive lead alerts by text, or by texting us directly. Consent is not a condition of purchase.
• What we send. New lead notifications, follow-up questions about whether a lead became a paying customer, and account or service messages. We do not send marketing messages to consumers on behalf of clients through this program.
• Message frequency. Frequency varies and depends on advertising activity on the recipient's account.
• Cost. Message and data rates may apply. We do not charge for text messages.
• Opting out. Reply STOP to any message to stop receiving texts. You will receive one confirmation message and then no further messages.
• Help. Reply HELP for assistance, or contact us using the details in section 12.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.

05Mobile information is never shared or sold

06How we share other information

Apart from the mobile and consent data described in section 05, which is never shared, we share information only in these limited circumstances:

• Service providers. Companies that operate parts of our service on our behalf, including our advertising platform, messaging provider, workflow automation provider, cloud storage and spreadsheet provider, website host, and payment processor. Each is permitted to use the information only to perform work for us.
• Our clients. Contact information submitted by a consumer through a client's advertisement is delivered to that client, who is the advertiser the consumer chose to contact. Each client is responsible for their own use of that information.
• Legal requirements. When required by law, subpoena, or valid legal process, or to protect our rights, safety, or property.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising by third parties.

07Cookies and tracking

This site may use cookies and similar technologies for basic analytics and to measure the performance of our own advertising. You can block or delete cookies in your browser settings. Blocking cookies does not affect your ability to use this site or to contact us.

08How long we keep information

We keep inquiry and client information for as long as needed to provide the service and to meet legal, tax, and accounting obligations. Lead records handled for a client are retained while that client is active and for a reasonable period afterward. SMS consent and opt-out records are retained as long as required to honor and evidence those choices. You may request deletion at any time using the contact details below.

09Your choices

• Reply STOP to any text message to stop receiving texts.
• Use the unsubscribe link in any marketing email, or reply asking to be removed.
• Contact us to request a copy of the personal information we hold about you, to correct it, or to ask us to delete it. We will respond within the time required by applicable law.

Depending on where you live, you may have additional rights under state privacy laws. We apply the choices above to everyone regardless of location.

10Security

We use reasonable administrative and technical safeguards to protect the information we hold, including access controls and reputable third-party platforms. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11Children

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

12Changes and contact

We may update this policy. When we do, we will change the "last updated" date at the top of this page. Material changes to how we handle mobile or consent data will be posted here before they take effect.

Questions about this policy, or requests about your information: